Privacy Policy – (GMAI LLC)

Introduction

Green Media AI University (GMAI) (“GMAI,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, process, store, and disclose your information when you access our website, enroll in our programs, or use our educational services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

We may collect and process the following categories of information:

a) Personal Identification Information

• Full name
• Email address
• Phone number
• Country of residence

b) Account Information

• Username
• Encrypted password
• Login credentials

c) Payment Information

• Payment details processed securely through third-party payment gateways.
• GMAI does not store full credit/debit card information on its servers.

d) Academic Information

• Enrollment records
• Course progress and assessments
• Examination results
• Certificates issued

e) Technical and Usage Data

• IP address
• Browser type and device information
• Cookies and similar tracking technologies
• Website usage statistics

Legal Basis and Purpose of Processing

We process your data for legitimate educational and operational purposes, including but not limited to:

• Managing student accounts and registrations
• Delivering online courses and live sessions
• Issuing digital certificates and academic records
• Processing tuition payments and related transactions
• Sending academic notifications and administrative communications
• Improving website functionality and user experience
• Ensuring platform security and fraud prevention

Processing may be based on contractual necessity, legitimate interest, legal obligation, or your consent, where applicable.

Data Sharing and Third-Party Services

We may share necessary data with trusted third-party service providers strictly for operational purposes, including:

• Video conferencing platforms such as Zoom
• Secure payment gateway providers
• Hosting providers and cloud infrastructure services
• Technical and IT support providers

International Data Transfers

As an international educational platform serving students worldwide, your information may be processed or stored in jurisdictions outside your country of residence.

Where such transfers occur, we take appropriate safeguards to ensure an adequate level of data protection consistent with international best practices.

Data Retention

We retain personal and academic data only for as long as necessary to fulfill educational, contractual, and legal obligations, including record-keeping and certification verification requirements.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be 100% secure. Users acknowledge and accept this inherent risk.

Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where no legal obligation requires retention)
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us via the institution’s official email address.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance, analyze usage patterns, and improve user experience.

You may adjust your browser settings to refuse cookies; however, certain features of the website may not function properly as a result.

Policy Updates

GMAI reserves the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after modifications constitutes acceptance of the updated policy.

Refunds and Payment Disputes

All tuition fees, course fees, workshop registrations, and related payments made to Green Media AI University (GMAI) are subject to the specific refund terms disclosed at the time of enrollment or purchase.

Unless otherwise stated in writing:

• Refund requests must be submitted formally through the official institutional email within the specified refund eligibility period.
• Refund eligibility may be limited once access to course materials, live sessions, recordings, downloadable resources, or certification processes has been granted.
• Administrative or processing fees may be deducted where applicable.

Payment Disputes or Chargebacks:

• GMAI reserves the right to suspend or terminate access to courses, academic records, certificates, and student accounts pending investigation.
• The student agrees to first contact GMAI directly to attempt resolution prior to initiating a formal dispute with a financial institution.
• Any fraudulent, abusive, or bad-faith chargebacks may result in permanent account suspension and possible legal action.

Refunds, where approved, will be processed using the original payment method, subject to the policies and processing timelines of the relevant payment gateway provider.

Nothing in this section limits GMAI’s rights to enforce its terms under applicable contractual and commercial laws.